Contact Forms That Actually Deliver
Web60 websites use a dedicated email delivery system to ensure your contact form submissions and notifications reach your inbox every time.
There’s nothing more frustrating than a customer filling in your contact form and the message never arriving. It happens more often than you’d think. Standard web servers have poor email reputations, shared hosting IP addresses are frequently blacklisted, and email providers like Gmail and Outlook aggressively filter messages from unknown senders. The result: form submissions that land in spam or disappear entirely.
Web60 solves this with a dedicated SMTP email delivery system. Instead of relying on your web server to send emails (the approach that causes deliverability problems), all outgoing website email is routed through a purpose-built email delivery service with strong sender reputation, SPF/DKIM authentication, and dedicated IP addresses. This means your contact form submissions, booking confirmations, and order notifications reach your inbox reliably.
The email delivery system is configured automatically when your site launches. There’s nothing to set up, no SMTP credentials to enter, no DNS records to configure. From the moment your site is live, every form submission, notification, and system email is sent through the dedicated delivery service. You can check delivery status from your dashboard if you ever need to verify a specific message.
For Irish businesses that rely on website enquiries — tradespeople, consultants, solicitors, restaurants, B&Bs — reliable email delivery is directly tied to revenue. Every undelivered form submission is a lost customer. Web60’s dedicated email system ensures that doesn’t happen.
How it works
Three steps to email delivery
Email delivery is configured when your site launches
A dedicated SMTP service with SPF/DKIM authentication is set up automatically. No DNS records to add.
Form submissions are sent reliably to your inbox
Every message is routed through a high-reputation delivery service. No spam folder surprises.
You never miss a customer enquiry
Delivery logs are available in your dashboard. Our support team can resend any message if needed.
What you get
Email Delivery benefits
Reliable delivery of form submissions
Every contact form message is routed through a dedicated email service with strong sender reputation. No more spam folder surprises.
No messages lost to spam folders
SPF/DKIM authentication and dedicated IP addresses ensure your messages are recognised as legitimate by Gmail, Outlook, and other providers.
Configured automatically — nothing to set up
Email delivery works from the moment your site launches. No SMTP settings, no DNS records, no configuration.
FAQ
Frequently asked questions
Will contact form submissions always reach my inbox?
Yes. Web60 uses a dedicated email delivery system (not standard server email) to ensure that contact form submissions and notifications are delivered reliably to your inbox.
Why do website contact forms sometimes go to spam?
Standard web servers often have poor email reputations, causing form submissions to land in spam. Web60 routes all outgoing website email through a dedicated SMTP service with strong deliverability.
Do I need to set up email delivery myself?
No. Email delivery is configured automatically when your site launches. There is nothing to set up on your end.
What if I’m not receiving form submissions?
If you’re not receiving submissions, our support team can check your delivery logs and resend any missed messages. Contact us via the dashboard or at hello@web60.ie.
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