Creating Testimonial Sections

This article explains how to add testimonial sections to your WordPress website to showcase customer feedback and reviews.

Step 1: Access Your WordPress Dashboard

First, you need to get into your WordPress admin area. Go to How to Access Your WordPress Admin Dashboard if you need help logging in.

Step 2: Choose Where to Add Testimonials

You can add testimonials to any existing page or create a dedicated testimonials page. Most businesses add them to:

• Homepage
• About page
• Services page
• A separate "Reviews" or "Testimonials" page

To edit an existing page, go to Pages > All Pages and click Edit next to the page you want. To create a new page, see Adding Pages to Your Website.

Step 3: Add a Testimonials Block

WordPress includes built-in blocks for testimonials:

1. Click the + button where you want to add testimonials
2. Search for "testimonial" in the block menu
3. Select the Testimonial block
4. A sample testimonial will appear on your page

Step 4: Customise Your Testimonial Content

1. Click on the testimonial text and replace it with your customer's review
2. Click on the customer name field and add their real name
3. Add their job title or company name in the citation field
4. To add a customer photo, click the image placeholder and upload their picture

Step 5: Add Multiple Testimonials

To create a testimonials section with several reviews:

1. Add a Heading block above your first testimonial (type "What Our Customers Say" or similar)
2. Click the + button after your first testimonial
3. Add another Testimonial block
4. Repeat this process for each testimonial you want to display

Step 6: Style Your Testimonials

You can change how testimonials look:

1. Select a testimonial block
2. Look for styling options in the right sidebar
3. Change text alignment, colours, or spacing
4. Some themes offer different testimonial styles in the block settings

Step 7: Save Your Changes

Click Update (for existing pages) or Publish (for new pages) to save your testimonials section.

Alternative: Using Columns for Side-by-Side Testimonials

For a more professional layout:

1. Add a Columns block instead of individual testimonial blocks
2. Choose a 2-column or 3-column layout
3. Add one testimonial block inside each column
4. This displays multiple testimonials side by side

If you're still stuck with adding testimonials to your site, contact Web60 support through your account dashboard and we'll help you get them set up properly.

FAQ

Q: How many testimonials should I add to my website?

A: Start with 3-6 testimonials on your main pages. You can always add more later as you receive new customer feedback.

Q: Can I add testimonials without customer photos?

A: Yes, testimonials work fine without photos. Just include the customer's name and company or location instead.

Q: Should I ask customers for permission before adding their testimonials?

A: Always get written permission before using customer reviews on your website. This protects you legally and shows respect for your customers.

Q: Can I edit what customers wrote in their reviews?

A: You can fix spelling mistakes or shorten long reviews, but don't change the meaning. Keep testimonials authentic and honest.

Q: Where's the best place to put testimonials on my homepage?

A: Most businesses put testimonials after their main services description but before the contact section. This builds trust before visitors decide to contact you.

Q: How do I remove or change a testimonial later?

A: Edit the page containing the testimonial, click on the testimonial block you want to change, and either edit the content or delete the block entirely.