This article explains what domain propagation is and why your website might not appear immediately after connecting your domain to Web60.
What is Domain Propagation?
Domain propagation is the time it takes for your domain name changes to spread across the internet. When you connect your domain to Web60, you're changing your domain's DNS settings. These changes need to update on servers worldwide before everyone can see your website.
Think of it like updating your address in a phone book. It takes time for all the different phone books around the world to get the new information.
How Long Does Propagation Take?
Domain propagation typically takes:
- 24-48 hours for complete worldwide propagation
- 2-6 hours for most visitors to see changes
- Up to 72 hours in rare cases
The timing depends on your internet provider and location. Some people might see your new website immediately, while others wait longer.
What Happens During Propagation?
During propagation, different visitors might see different things:
- Your new Web60 website
- Your old website (if you had one)
- A "website not found" error
- A parking page from your domain registrar
This is normal. The internet is gradually updating to show your new website.
How to Check Propagation Status
You can check if propagation is working:
- Try different devices - Check your website on your phone, computer, and ask friends to look
- Use different internet connections - Try your home wifi, mobile data, or a friend's internet
- Clear your browser cache - Old information might be stored in your browser
- Check from different locations - Ask people in other towns or countries to visit your site
Common Propagation Issues
If your website still isn't showing after 72 hours:
- Your domain connection might not be set up correctly
- Your domain registrar might not have processed the changes
- There might be conflicting DNS records
For connection problems, check our guide on troubleshooting domain connection issues.
Speeding Up the Process
You can't make worldwide propagation faster, but you can:
- Clear your browser cache to see changes on your device sooner
- Restart your router to get fresh DNS information
- Wait patiently - the process happens automatically
Avoid making additional DNS changes during propagation, as this can restart the process.
If you're still stuck after 72 hours, contact Web60 support. Include your domain name and when you made the changes.
FAQ
Q: Why can I see my website but my customers cannot?
A: During propagation, different locations see changes at different times. Your internet provider might have updated faster than your customers' providers.
Q: Can I speed up domain propagation?
A: No, propagation happens automatically across the internet and cannot be rushed. Most people see changes within 2-6 hours.
Q: My website shows intermittently - is this normal?
A: Yes, this is normal during propagation. Your website might appear and disappear as different servers update their information.
Q: Should I make more DNS changes if propagation is slow?
A: No, making additional changes during propagation can restart the process and cause further delays.
Q: What if my website still doesn't work after 3 days?
A: Contact Web60 support - there may be a configuration issue that needs manual fixing.
Q: Does propagation affect email as well?
A: Yes, if you've changed email settings, these also need to propagate and can take 24-48 hours to work properly.
Q: Why does my website show a parking page instead?
A: This usually means your domain registrar is still serving the old DNS information. Wait longer or check your domain connection settings.
Last updated: 1 March 2026