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Influencer Marketing Rules in Ireland: Why the #Ad Label Is Your Job Too

Eamon Rheinisch··13 min read
Flat illustration of an open teal and navy gift box with teal ribbons curling up toward a rounded navy-outlined doorway on an off-white background

November is when the boxes go out. Small businesses everywhere are packing samples, hampers and vouchers for people with a following, hoping for a story or two before Christmas.

The rules that matter to those boxes already exist. If you are about to post a box of product to someone with a following, or offer a free treatment in exchange for a few stories, Irish consumer law and the advertising code reach your business as well as the person holding the phone. Most owners I talk to assume the label is the influencer's problem. The Competition and Consumer Protection Commission does not see it that way.

The Guidance Already Names You

In October 2023 the CCPC and the Advertising Standards Authority for Ireland (ASAI) published joint guidance on influencer advertising [1]. It is short and plain, and for a business owner it is slightly uncomfortable reading. The decision chart at the back asks whether you are the brand referred to in the post. If you are, the answer it gives is direct: "You are responsible for ensuring that any commercial posts relating to your brand by a social media influencer contain the necessary labels."

That sentence is this whole article in miniature.

Two rulebooks, one outcome

Two sets of rules sit behind it. First, the Consumer Protection Act 2007 bans commercial practices that mislead consumers, and advertising dressed up as an honest recommendation is one of them. The ASAI Code, which is self-regulatory rather than law, adds a requirement that marketing be recognisable as marketing.

Breach the Act and the CCPC can take enforcement action. Fall foul of the Code and the result can be a published ASAI adjudication which, in the guidance's own words, names "you and the brand". Neither is the kind of search result you want sitting under your business name.

Enforcement is no longer theoretical

In February 2026 the CCPC served compliance notices on two well-known Irish influencers over paid Instagram promotions that were not disclosed, as RTÉ reported [4]. Fail to act on a compliance notice and the penalty is a fine of up to €5,000 and possible imprisonment. The CCPC is also consulting on powers to issue direct fines for serious or repeated breaches.

Why does a regulator care this much? Because labelling is poor. When the CCPC reviewed Irish influencer content for its 2022 research, almost half of the commercial content it looked at carried no advertising label of any kind, and only around one consumer in ten said they trusted what influencers told them [2]. Across Europe, a sweep of 576 influencers by the European Commission and national authorities found that nearly all of them posted commercial content, yet only about one in five consistently told followers it was advertising [3]. Different methods, different countries, same story.

What Counts as Getting Something

This is where business owners get caught out. Money is the obvious case. The guidance goes much further, and treats all of these as a benefit:

  • payment, commission or a share of sales
  • free or discounted products, including ones sent "with no strings"
  • a free meal, treatment, hotel stay, class or event invitation
  • a product lent for a while and collected afterwards
  • shares in the business, or the promise of future work

If any of that changes hands and a post follows, the post is commercial content.

Gifted or ad: the line that matters

The guidance draws one distinction that is genuinely useful. If you send a product unsolicited and have no input into what gets posted, the influencer can use #Gifted. The moment you ask for a post, suggest wording, request a tag, approve a photo or mention a date, it becomes #Ad.

Be honest about which side you are on. A handwritten note in the box saying you would love a share is a request. So is the follow-up message asking when the post is going up. Most small business gifting I come across is #Ad in practice, even when everyone involved thinks of it as a present.

The Posts Owners Forget Are Ads

This part surprises people on my calls more than anything else. The guidance is not only about influencers with big followings. It covers anyone who promotes a product or service for a benefit, and several of its examples describe ordinary small businesses exactly.

  • Your own personal account. If you own the business, or part of it, and you promote it from your personal Instagram or TikTok, you are advertising your own brand. The guidance says to label it the way you would label any other ad, with #Ad first. A line in your bio saying you own the shop is not enough on its own.
  • Family and friends. Your sister posting about your café counts, because she has personal ties to the business. The suggested approach is #Ad followed by a short description of the relationship, such as family business.
  • Staff. If you pay staff a commission, or any other benefit, for posting about the business, their posts need a label too.
  • Discount codes and affiliate links. A code or a tracked link in a post is commercial content, and the guidance is explicit that a link alone is not a disclosure.

None of this stops your team being proud of where they work in public. It means that when there is something in it for them, the post says so.

Where the Label Goes, and Which One to Use

The labels themselves are simple. According to the guidance, at least one primary label must appear in every commercial post, and there are only three to choose from.

LabelWhen to use itIrish-language version
#AdPaid or requested posts, codes, affiliate links, own-brand posts#Fógra
Platform label (e.g. Paid partnership)Wherever the app offers one, ideally alongside #AdSet by the app
#GiftedUnsolicited product, no input from the business into the post#Féirín

Placement matters as much as wording. The label should be the first word in the text, not buried after a dozen hashtags at the end or hidden behind a see-more tap. Videos need a visible label at the start, plus a spoken mention at a sensible point. Each story frame counts as its own post, so a five-frame story needs five labels. Posting the same content on two platforms means labelling on both.

Secondary tags like #Collaboration, #BrandAmbassador or #Sponsored can be added, but only after a primary label. On their own, they do not meet the standard.

The platform label is not a safety net

The built-in paid partnership tag helps, and the guidance encourages using it. It also says that if the platform's label does not make the advertising instantly recognisable, add #Ad in the post as well. On a small screen that tag can sit in faint text under the account name, easy to miss for someone scrolling quickly. Ask for both.

Flat illustration of a blank teal gift tag with a navy outline on an off-white background, framed by soft teal and grey circles
The label goes first, where nobody has to tap or scroll to find it.

Where the Traffic Lands Is Your Decision

Getting the label right is half the job. The other half is commercial, and it is where most small campaigns quietly fail.

A typical November story

Consider a typical case, a composite of conversations I have had this autumn. A small-batch chocolatier in Monaghan sends Christmas boxes to three food accounts with decent local followings. One posts a story on a Thursday evening: lovely photos, a discount code, and "link in bio". The link in bio goes to the chocolatier's own Instagram profile, which links to a home page that says nothing about the code, the box or the last order date.

Followers tap through, look around, and some send a message asking whether the box is still available. The owner is asleep, then on the production floor. By the time anyone replies, the story has expired and the moment has passed. Lost leads, every one of them, and no way of knowing how many there were.

That is the cost of renting the whole journey. A story disappears after 24 hours, and the influencer's audience belongs to the influencer. If the only place a curious buyer can land is someone else's app, you have paid for attention and kept none of it. It is the same trade I described with selling through TikTok Shop instead of your own website, just in miniature.

What a proper landing page does

A landing page for an influencer post does not need to be clever. It needs to meet a short list of standards:

  1. One page, one offer. The product, the price, the code and the last order date for Christmas, on a single page that matches the post.
  2. Fast on a phone. Nearly every visitor arrives inside an app's built-in browser, often on patchy signal. A slow page means a closed tab.
  3. Steady when the post lands. A good story can send a burst of visitors within minutes, and the page should not slow down because forty people arrived at once.
  4. Measurable without a cookie banner. You want to count the visits without a consent pop-up covering the offer on a small screen.
  5. Yours to edit at midnight. If the code is wrong or stock runs out, you fix it yourself rather than emailing someone and waiting.

Web60 is built to meet that standard. Pages are served through Nginx with FastCGI page caching and Redis object caching. In plain terms, a page that has been built once is handed straight to the next forty visitors without the server rebuilding it each time, so people tapping through from a story see the offer while they still want it. Analytics are privacy-first and need no cookie consent for tracking, so the visit counts without a banner over your product photo. And because it is full WordPress, you can build the page in a staging environment, verify it on your own phone, and deploy it to production the evening before the boxes go out. All of that comes with Web60's €60/year all-inclusive hosting, with no extra charge when a post brings a rush.

Flat illustration of layered teal and navy curves sweeping in from both sides toward a single rounded archway at the end of a pale path
Every influencer post should lead to one page you own, built for that offer.

One thing analytics cannot tell you on its own

Visits from inside Instagram and TikTok often arrive carrying little or no information about where they came from, so they can show up as plain direct visits. The cleanest way to see which influencer actually sent customers is to give each person their own tagged link, which is exactly what UTM campaign links are for, plus a separate discount code each.

I learned the code part the slow way. A couple of years ago I told a client that one shared discount code was all the tracking they needed for a run of influencer posts. It turned up on a voucher site within the week, and the numbers told us nothing. Separate links and separate codes for every person, every time, since then.

Five Lines to Put in Every Influencer Brief

Because the guidance makes the business responsible for the labels, put your expectations in writing. No contract is needed for the rules to apply, but a short brief protects both sides.

  1. Label first. Ask for #Ad, or #Gifted if you genuinely want no input, as the first word of every post and every story frame, plus the platform's paid partnership tag where it exists.
  2. Link to the page. Give each person their own tagged link to the landing page, never your home page or your profile.
  3. Verify the claims. Agree what can be said about the product, because anything a customer could rely on, such as handmade, vegan or next-day delivery, has to be true.
  4. Check before it posts. Ask to see the caption before it goes out, purely to confirm the label and the link are right.
  5. Rollback plan. Agree that a post with a missing label gets edited or taken down quickly, and keep screenshots of what was published.

Point three matters more than it looks. The guidance is clear that a post can carry the right label and still break consumer law if, overall, it is false or misleading. And if you later quote the influencer on your own site, remember that the law on reviews reaches your testimonials page too. A review you paid for, even in chocolate, is not an independent review, and the safe approach is to say how it came about. If you are planning a bigger paid campaign, a short conversation with your solicitor about the terms is money well spent.

When an Influencer Is the Wrong Spend

I would be doing you no favours if I told you every business should be sending out boxes.

If you run a café and the goal is footfall this Saturday, a post with your location pinned does more than any website link, and the person reading it never needs to visit your site at all. Sell one impulse product to buyers who live on TikTok, and an in-app shop will turn that impulse into an order with fewer taps than a link out to a website. Those are honest cases. They just do not build anything you keep.

Some offers also suit influencers far better than others. Anything people can see, taste or try photographs well. A professional service rarely does, and an accountancy practice will usually get more from being easy to find on Google than from a sponsored story.

The sensible mix

For most businesses, the sensible approach is modest. One or two people whose followers genuinely overlap with your customers, a clear label, and a page of your own to send them to. WordPress runs roughly four in ten of all websites, according to W3Techs [6], largely because it lets an owner build exactly that kind of page without asking anyone's permission. On Web60 you describe your business, the AI builder has a working site ready in about a minute, and the page for your first collaboration becomes an afternoon's work rather than a quote from an agency.

Before the Boxes Go Out

Brussels may well tighten things further. The European Commission's Digital Fairness Act is expected this month, with misleading influencer marketing among its targets, and the European Parliament's research service notes that responsibility is currently unclear between influencers, brands, agencies and platforms [5]. That is exactly the kind of gap new legislation tends to close. None of it changes what you can sensibly do this month.

Write the brief, build the page and ask for the label up front. When the stories go up you will know the posts are honest, and a week later you will know which ones sold.

Frequently Asked Questions

Is it the influencer's job or mine to label a post about my business?

Both. The CCPC and ASAI guidance says the influencer must label commercial content, and it also says the brand is responsible for ensuring that commercial posts about it carry the necessary labels. In practice, put the labelling requirement in your brief, check the caption before it goes up, and ask for a fix straight away if a label is missing.

Is #gifted enough if I sent an influencer a free product?

Only if the product was genuinely unsolicited and you had no input into the post. If you asked for a post, suggested wording, requested a tag or set a date, the guidance says the label should be #Ad. The Irish-language equivalents are #Féirín for gifted and #Fógra for an ad.

Do I need to label posts about my own business on my personal account?

Yes, according to the guidance. If you own all or part of a business and promote it on your personal social media, label it the way you would label any other ad, with #Ad first. Mentioning that you own the business in your bio is not enough on its own.

What happens if a post about my business is not labelled?

The CCPC can take enforcement action under the Consumer Protection Act 2007, including compliance notices, and failing to comply with a compliance notice can lead to a fine of up to €5,000. Separately, the ASAI can uphold a complaint and publish an adjudication naming the influencer and the brand. Even without enforcement, a follower who spots an undisclosed ad tends to trust both of you less.

Do I need a written contract with an influencer in Ireland?

The rules apply whether or not there is a contract, so a contract is not what makes a post an ad. A short written brief is still sensible: it sets out the label, the link, what can be claimed about the product and what happens if a post needs correcting. For larger paid campaigns, ask your solicitor to look over the terms.

Where should an influencer post link to?

To a page on your own website built for that offer, using a separate tagged link for each influencer. Avoid sending people to your home page or your social profile. A dedicated page shows the offer, the price and the delivery dates in one place, and tells you which influencer actually sent customers.

Sources

Eamon Rheinisch
Eamon RheinischSales Director, Web60

Eamon leads sales at Web60 and SmartHost, working directly with Irish business owners making the switch from cheap shared hosting to managed WordPress. With a background in enterprise technology sales — including Oracle and multiple Irish SaaS businesses — he understands the questions Irish SMEs ask before committing to a hosting platform. He writes about hosting comparisons, total cost of ownership, web design for Irish businesses, and how to evaluate what you’re actually buying.

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Influencer Marketing Rules for Small Business in Ireland | Web60