How to Update Your Business Details

This article explains how to update your business information in your Web60 account.

Updating Business Details in Your Web60 Portal

1. Log into your Web60 portal Go to your Web60 portal and sign in using your email address and password. If you cannot remember your login details, use the "Forgot Password" link on the login page.

2. Navigate to Account Settings Once logged in, look for "Account Settings" or "Profile" in the main menu. This is usually found in the top right corner or side menu of your portal.

3. Find the Business Information Section Look for a section called "Business Details", "Company Information", or "Billing Information". This contains all your business details that Web60 has on file.

4. Update Your Details Click "Edit" or "Update" next to the information you want to change. You can typically update:

   • Business or company name
   • Business address
   • Phone number
   • Contact person name
   • VAT number (if applicable)

5. Save Your Changes After making your changes, click "Save" or "Update" at the bottom of the form. You should see a confirmation message that your details have been updated.

Important Notes About Business Detail Changes

If you need to change the email address associated with your account, this requires a separate process. See our guide on Changing Your Account Email Address for detailed steps.

Changes to your business details will appear on future invoices. Previous invoices will still show your old information, which is normal for accounting purposes.

Some changes, particularly to your business name or VAT number, may take up to 24 hours to appear across all parts of your account.

What Happens After You Update Your Details

Your updated business information will be used for:

• Future invoices and receipts
• Account correspondence
• Technical support communications
• Legal and compliance documentation

The changes do not affect your website content. If you want to update business information that appears on your website (like your address or phone number), you need to edit this separately in WordPress. Check our guide on How to Add Your Business Hours and Location for website updates.

If you're still stuck after following these steps, contact Web60 support through your portal. Include details about which specific information you're trying to update and any error messages you're seeing.

FAQ

Q: Can I change my business name in my Web60 account?

A: Yes, you can update your business name through the Account Settings section of your Web60 portal. Changes will appear on future invoices.

Q: How long does it take for business detail changes to take effect?

A: Most changes are immediate, but some updates like business name or VAT number changes may take up to 24 hours to appear across your entire account.

Q: Will changing my business details affect my website?

A: No, updating your account business details only affects your billing information and account records. To change business information on your website, you need to edit your website content separately in WordPress.

Q: Can I update my VAT number after setting up my account?

A: Yes, you can add or change your VAT number in the Business Information section of your account settings. This will apply to future invoices.

Q: What if I can't find the Account Settings section?

A: Look for "Profile", "Account", or "Settings" in your portal menu. If you still can't locate it, contact Web60 support for assistance navigating your portal.

Q: Do I need to update my business details if I move premises?

A: Yes, you should update your address in your account settings for accurate billing records. Remember to also update your address on your website if it's displayed there.