Billing & Account
Plans, invoices, payments, and account settings.
Changing Your Account Email Address
Step-by-step guide to updating your Web60 account email address through the client portal. Includes what happens to existing emails and services.
4 min readHow to Cancel Your Subscription
Step-by-step guide to cancel your Web60 subscription. Learn how to request cancellation and what happens to your website data.
3 min readHow to Request a Refund
Step-by-step guide to requesting a refund from Web60 managed WordPress hosting. Learn eligibility requirements and refund timelines.
3 min readHow to Request Account Deletion
Learn how to permanently delete your Web60 account and website. Step-by-step guide covering data backup, cancellation, and account removal.
4 min readHow to Set Up Billing Alerts
Learn how to set up billing alerts in your Web60 account to get notified about upcoming payments, failed charges, and subscription changes.
4 min readHow to Set Up Emergency Contacts
Learn how to add emergency contacts to your Web60 account so others can access your billing and account information when needed.
4 min readHow to Set Up Recurring Payments
Learn how to set up automatic recurring payments for your Web60 hosting account. Step-by-step guide to enable auto-renewal and manage payment methods.
4 min readHow to Set Up Two-Factor Authentication
Step-by-step guide to enable two-factor authentication on your Web60 account for better security. Simple instructions for Irish business owners.
4 min readHow to Update Your Business Details
Step-by-step guide to updating your business information in your Web60 account, including company name, address, and contact details.
4 min readHow to Upgrade or Downgrade Your Plan
Step-by-step guide to upgrading or downgrading your Web60 hosting plan through your customer dashboard. Includes timing and billing information.
3 min readManaging Account Activity Logs
Learn how to access and review your Web60 account activity logs to track logins, changes, and security events on your hosting account.
4 min readManaging API Access Keys
Learn how to create, manage, and secure API access keys for your Web60 account. Step-by-step guide for connecting third-party tools and services.
4 min readManaging Multiple Payment Methods
Learn how to add, update, and manage multiple payment methods for your Web60 account to avoid service interruptions and billing issues.
4 min readManaging Multiple Websites
Learn how to add, manage and switch between multiple WordPress websites on your Web60 hosting account through your control panel.
4 min readManaging Payment Card Security
Learn how to keep your payment cards secure with Web60. Add, update, and remove payment methods safely from your account.
4 min readManaging Subscription Auto-Renewal
Learn how to turn on or turn off auto-renewal for your Web60 subscription, check your renewal status, and update payment methods.
4 min readManaging Team Access and Permissions
Learn how to give team members access to your Web60 account and WordPress website, set their permission levels, and manage user roles safely.
4 min readManaging VAT and Tax Settings
Learn how to set up VAT and tax settings for your Irish business website on Web60, including invoicing options and compliance requirements.
4 min readSetting Up Account Recovery Options
Learn how to set up account recovery options for your Web60 hosting account to regain access if you forget your password or lose access.
4 min readSetting Up Billing Contact Preferences
Learn how to set up billing contact preferences in your Web60 account to control who receives invoices, payment reminders, and billing notifications.
3 min readSetting Up Company Billing Information
Learn how to add and update your company billing details in Web60, including VAT numbers, business addresses, and invoice settings for Irish businesses.
3 min readSetting Up Department-Based Billing
Learn how to set up separate billing for different departments or cost centres in your Web60 account, including user permissions and reporting.
4 min readSetting Up Purchase Order Payments
Learn how to set up purchase order payments for your Web60 account. Step-by-step guide for Irish businesses needing PO billing options.
4 min readTransferring Website Ownership
Learn how to transfer your Web60 website to another person, including changing account ownership and updating billing details.
4 min readUnderstanding Account Suspension Policies
Learn why Web60 accounts get suspended, how to check if your account is suspended, and steps to restore your suspended website hosting account.
4 min readUnderstanding Credit and Refund Processes
Learn how credits work on your Web60 account, when refunds are available, and how to request account credits for billing adjustments.
4 min readUnderstanding Data Export for Accounting
Learn how to export your Web60 website data for accounting purposes including invoices, usage reports, and backup files for Irish businesses.
4 min readUnderstanding Invoice Payment Methods
Learn about all payment methods accepted by Web60, how to update payment details, and resolve billing issues with your hosting account.
4 min readUnderstanding Pro-Rata Billing
Learn how pro-rata billing works when you upgrade, downgrade or cancel your Web60 hosting account mid-billing period.
4 min readUnderstanding Subscription Pause Options
Learn how to pause your Web60 subscription temporarily and what happens to your website and data when you do. Step-by-step guide for Irish businesses.
4 min readUnderstanding Your Invoice
Learn how to read your Web60 hosting invoice, understand charges, find payment dates, and download copies for your business records.
4 min readUnderstanding Your Usage Statistics
Learn how to view and understand your Web60 usage statistics including bandwidth, storage, and visitor data to monitor your website's performance.
4 min readUnderstanding Your Web60 Bill
Learn how to read your Web60 hosting bill, understand what you're paying for, and find your payment history and renewal dates.
4 min readUpdating Your Payment Method
Step-by-step guide to update your payment method for Web60 WordPress hosting. Change credit card details, update billing information.
4 min read