How to Upgrade or Downgrade Your Plan

This article explains how to upgrade or downgrade your Web60 hosting plan.

Changing Your Plan

Step 1: Log Into Your Account

1. Go to the Web60 website
2. Click "Login" in the top right corner
3. Enter your email address and password
4. Click "Sign In"

Step 2: Access Your Plan Settings

1. Once logged in, look for "My Account" or "Dashboard"
2. Click on "Billing" or "Plan Details"
3. You'll see your current plan displayed

Step 3: Select Your New Plan

1. Click "Change Plan" or "Upgrade/Downgrade"
2. You'll see a list of available plans
3. Click on the plan you want to switch to
4. Review the changes carefully

Step 4: Confirm the Change

1. Check the billing summary
2. Note when the change takes effect
3. Click "Confirm Change" or "Update Plan"
4. You'll receive an email confirmation

Important Timing Information

Upgrades happen immediately. Your website gets the new resources straight away, and you'll be charged the difference.

Downgrades take effect at your next billing date. This prevents you from losing website functionality mid-month.

What Happens to Your Website

When upgrading, your website continues running normally with improved resources.

When downgrading, your website files and database stay exactly the same. Only the server resources (like storage space or visitor limits) change on your next billing date.

If Your Downgrade Exceeds Limits

If your current website uses more resources than your new plan allows, Web60 will email you before the change takes effect. You'll need to:

• Delete unused files or images
• Remove old backups
• Optimise your website size

Your website won't go offline, but you may need to clean up files to fit the new limits.

Payment Changes

Upgrades charge your card immediately for the difference. Downgrades credit your account, which applies to your next bill.

If you're still stuck with changing your plan, contact Web60 support through your dashboard or email support.

FAQ

Q: Can I change my plan anytime?

A: Yes, you can upgrade or downgrade whenever you need to through your account dashboard.

Q: Will changing plans affect my website?

A: No, your website files, content, and settings remain exactly the same when changing plans.

Q: Do I get refunded when downgrading?

A: Yes, you receive account credit for the unused portion, which applies to your next bill.

Q: How long does a plan change take?

A: Upgrades happen immediately. Downgrades take effect on your next billing date to avoid service interruption.

Q: What if my website is too big for the new plan?

A: Web60 will email you before the downgrade if you exceed the new limits, giving you time to reduce file sizes.

Q: Can I cancel a plan change?

A: Contact support immediately if you need to cancel a plan change, especially for downgrades before your billing date.

Q: Will I lose my emails when changing plans?

A: No, your email accounts and messages stay intact when switching between Web60 plans.