This article explains how to set up MX records so your domain can receive email through an external email provider.
Web60 hosts your website files but does not provide email hosting. To receive email at your domain (like hello@yourbusiness.ie), you need to use an external email provider and configure MX records.
Understanding MX Records
MX records tell the internet where to deliver email for your domain. Each MX record has two parts:
- Priority number: Lower numbers have higher priority (10 comes before 20)
- Mail server hostname: The address of your email provider's server
Path B Customers: Using Web60's DNS Panel
If you're using Web60's nameservers, you can add MX records through your dashboard.
- Log in to your Web60 dashboard
- Go to DNS Records panel
- Choose your email provider from the quick-add helpers:
For Google Workspace:
- The system automatically adds all required MX records
- Also adds SPF record:
v=spf1 include:_spf.google.com ~all
For Microsoft 365:
- Adds MX record:
0 [your-domain].mail.protection.outlook.com - Adds SPF record:
v=spf1 include:spf.protection.outlook.com ~all
For other email providers:
- Select "Add MX Record" manually
- Enter priority number and hostname (example:
10 mail.example.com) - Get these details from your email provider
Path A Customers: Using Your Current DNS Provider
If you connected your domain using A records (keeping your existing DNS provider), add MX records at your current DNS provider, not in the Web60 portal.
- Log in to your domain registrar or DNS provider
- Find the DNS management section
- Add MX records using the same format and values listed above
After Adding MX Records
Once you've added MX records, also configure:
- SPF record: Prevents email spoofing (usually added automatically with quick helpers)
- DMARC record: Additional email security policy
DNS Propagation
MX record changes can take up to 48 hours to work everywhere. You can check if your MX records are working using the free DNS checker.
If you're still stuck, contact Web60 support through your dashboard. Include your domain name and email provider details.
Frequently asked questions
Why doesn't Web60 provide email hosting?
Web60 focuses on website hosting and performance. External email providers like Google Workspace and Microsoft 365 offer better email features and reliability.
Can I use any email provider with my domain?
Yes, any email provider that gives you MX record details will work. Popular options include Google Workspace, Microsoft 365, Zoho Mail, and traditional hosting companies.
How do I know if my MX records are working?
Try sending a test email to your domain address. You can also use Web60's free DNS checker tool to verify the records are published correctly.
What happens if I set up MX records wrong?
Email to your domain will bounce or go missing. Double-check the priority numbers and hostnames match exactly what your email provider specified.
Do I need to change anything on my website after adding MX records?
No, MX records only affect email delivery. Your website will continue working normally.
Can I have multiple email providers for one domain?
Yes, you can add multiple MX records with different priorities. Email will try the lowest priority number first, then fall back to higher numbers if needed.
Last updated: 26 March 2026