Can I get a refund on my Academy purchase?

Yes. Refunds are handled via support ticket. Contact us at hello@web60.ie.

Can I get a refund after attending a session?

Refunds are only available for unused tokens. Tokens that have been redeemed for a session are not eligible for refund.

If you need a refund on your Academy purchase, we are happy to help.

Contact us at hello@web60.ie with your name and the email address you used when purchasing. Our team will process your request.

Unused tokens are eligible for a full refund.
Used tokens (tokens that have been redeemed for a session you attended) are not eligible for refund.
Bundle purchases can be partially refunded if some tokens have been used and others have not.

Refunds are processed back to your original payment method and typically take 5 to 10 business days to appear on your statement.

If you just need to change the date of your session, you do not need a refund. You can change your booking to a different date for free.

A refund is for when you no longer want to attend at all.

If you have questions about refunds or your purchase, email us at hello@web60.ie or visit our support page.