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Understanding Your Usage Statistics

Billing & Account4 min read·

This article explains how to find and understand your usage statistics in your Web60 account.

Accessing Your Usage Statistics

Log into your Web60 portal at web60.ie using your email address and password. Once logged in, click on "Account" in the main menu, then select "Usage Statistics" from the dropdown menu.

If you're having trouble logging in, check our guide on login issues and password reset.

Understanding Storage Usage

Storage shows how much space your website files take up on our servers. This includes:

  • Your website files (HTML, CSS, images)
  • WordPress database content (posts, pages, comments)
  • Email storage if you use Web60 email
  • Backup files

The storage meter shows your current usage out of your total allowance. If you're uploading large images regularly, this number will increase. To reduce storage usage, consider compressing images before uploading them to your website.

Understanding Bandwidth Usage

Bandwidth measures how much data visitors download when they visit your website. Every time someone loads a page, views an image, or downloads a file, this counts toward your monthly bandwidth.

The bandwidth counter resets on the first day of each month. Higher bandwidth usage typically means:

  • More visitors to your website
  • Visitors viewing multiple pages
  • Large images or files being downloaded

This is generally good news as it means your website is being used.

Understanding Visitor Statistics

The visitor statistics show basic information about people visiting your website:

  • Unique visitors: Different people who visited your site
  • Page views: Total number of pages loaded
  • Popular pages: Which pages get visited most

These numbers help you understand which parts of your website are working well. If certain pages get more visitors, you might want to create similar content.

For more detailed visitor information, consider setting up Google Analytics.

What to Do If Usage Is High

If you're approaching your storage or bandwidth limits, don't panic. High usage often means your website is successful. You can:

  1. Review which files are using the most storage
  2. Compress large images using free online tools
  3. Delete old backup files you no longer need
  4. Remove unused WordPress plugins or themes

The statistics update every few hours, so changes won't appear immediately.

Viewing Historical Data

Your usage statistics include data from the past 12 months. Use the dropdown menu at the top of the page to select different months and compare your website's growth over time.

This historical view helps you spot trends, like seasonal increases in visitors or gradual growth in your website's popularity.

If you're still stuck understanding your usage statistics or have concerns about your current usage levels, contact our support team through the help section in your Web60 portal.

FAQ

Q: How often do usage statistics update?

A: Usage statistics update every 2-4 hours. Changes to your website won't appear in the statistics immediately.

Q: What happens if I go over my bandwidth limit?

A: Your website will continue working normally. We'll contact you to discuss options if you regularly exceed your limits.

Q: Do automatic backups count toward my storage usage?

A: Yes, backup files count toward your storage allowance, but Web60 automatically manages old backups to prevent issues.

Q: Why is my bandwidth higher this month?

A: Higher bandwidth usually means more visitors or people viewing more pages. Check your visitor statistics to see if traffic has increased.

Q: Can I download my usage data?

A: Currently, usage statistics are only available to view in your Web60 portal. You can take screenshots for your records.

Q: Do email attachments count toward storage?

A: Yes, if you use Web60 email, all emails and attachments count toward your total storage allowance.

Q: How can I reduce my storage usage?

A: Delete old email messages, compress images before uploading, remove unused WordPress themes and plugins, and delete unnecessary backup files.

Last updated: 1 March 2026

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