Some Web60 accounts have a credit balance — this is money sitting on your account that will be automatically applied to your next invoice.
Where to see your credit
- Sign in to your Web60 dashboard.
- Click "Account" in the left-hand sidebar.
- Look for the "Account Credit" box near the top of the page.
Your credit balance is shown in euros (for example, "€10.00").
How credit works
When your next invoice is generated (usually at renewal time), any credit on your account is automatically deducted from the total. For example, if your renewal is €73.80 and you have €10.00 in credit, you will only be charged €63.80.
How you get credit
Credit can be added to your account in a few ways:
- Refunds — if you are entitled to a refund, it may be applied as account credit
- Promotional offers — occasional promotions may add credit to your account
- Overpayments — if you accidentally pay more than required
Need help?
If you have questions about your credit balance, visit our support page and we will be happy to explain.
Frequently asked questions
Can I withdraw my credit as cash?
No. Account credit can only be applied to Web60 invoices. It cannot be transferred to your bank account or paid out.
Does credit expire?
No. Credit on your account does not expire and will remain until it is used.
Where did my credit come from?
Credit is usually added when you receive a refund, a promotional offer, or an overpayment adjustment. If you are unsure, contact Web60 support and we can check for you.
Last updated: 3 April 2026