How to cancel your Web60 plan

If you need to cancel your Web60 plan, you can do it yourself from inside your dashboard. This guide explains how, and what happens after you cancel.

How to cancel your plan

1. Sign in to your Web60 dashboard.
2. Click "Billing" in the left-hand sidebar.
3. Click the "Cancel Subscription" button at the bottom of the Current Plan card.
4. A confirmation dialog will appear, showing your renewal date and asking you to confirm.
5. Confirm the cancellation.

Your plan status will change from Active to Cancelled.

What happens after you cancel

Here is what to expect once your plan has been cancelled:

• Your website stays online until your current billing period ends (your renewal date).
• Your data is kept for 30 days after cancellation. This includes your website pages, images, and backups.
• After 30 days, your website and all associated data will be permanently removed.

Can I change my mind?

Yes. During the 30-day period after cancellation, you can reactivate your plan and pick up right where you left off. Your website will be exactly as you left it.

To reactivate, simply sign in to your Web60 dashboard and follow the steps on screen, or contact our support team for help.

Before you cancel

Before cancelling, you may want to:

• Save any content you have created by copying and pasting text, or downloading images you uploaded.
• Check your invoices to see if you have already been charged for the current period. See how to view your invoices.
• Talk to us first. If something is not working for you, we may be able to help. Visit our support page.

Need help?

If you have any questions about cancelling, or if you would like to discuss your options before making a decision, visit our support page and we will be glad to help.